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GOVIS 2009
- User Centred Government
More than meets the eye
Wellington Town Hall, Civic Square, Wellington, New Zealand
Wednesday 20 to Friday 22 May 2009
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On this page
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Keynote Speakers
Conference
Programme
Use the Conference programme
below
as an index to the Rich Media video and slide presentations
(presentations are linked from the individual sessions) or browse
the full set on the
GOVIS Rich Media site
Day 1
E-Government
Day 2 Service Delivery/GOVT 2.0
Day 3
Rethinking the Organisation
Download MINDesigns
from the Keynote sessions, by Jana Lyn-Holly (also linked in the
programme below)
Mike Pearson
(PDF 138 KB)
Richard Worth
(PDF 138 KB)
Fergus Hogarth (page
1 (PDF 163 KB),
page 2 (PDF
121 KB))
Stephen
Collins (PDF 172 KB)
Tom Steinberg
(PDF 169 KB)
Elizabeth
Churchill (PDF 172 KB)
W David
Stephenson (PDF 344 KB)
Nat Torkington
(PDF 157 KB)
Citizen Services Workshop
(PDF 168 KB)
Participatory Government DVD
(PDF 186 KB)
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Keynote Speakers
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Elizabeth Churchill
Elizabeth
Churchill is a Principal Research Scientist at
Yahoo! Research,
where she manages the research area of Internet Experiences. A
psychologist by training, for the past 15 years she has drawn on
diverse areas to consider how to design effective communication
situations – both face to face and technologically mediated.
Elizabeth earned a PhD in Cognitive Science from the University of
Cambridge. Prior to her PhD, Elizabeth's undergraduate degree was in
Experimental Psychology and her MSc in Intelligent Knowledge Based
Systems (both from the University of Sussex).
Elizabeth has conducted fieldwork and led design teams in the US,
the UK and in Japan to produce research prototypes and social
software products. She previously worked at
FXPAL, Fuji Xerox’s
Research laboratory in Silicon Valley where she led the Social
Computing Group, and at PARC (the
Palo Alto Research Center) where
she led research on the design and use of communication technologies
and social software among cross-cultural, distributed software
engineering teams. Elizabeth is a Senior Member of the
Association
for Computing Machinery.
Keynote Day
3
- Friday 22 May - 9:45 am
Rich Media slides and video
Stephen Collins
Stephen
Collins is the Founder and Chief Troublemaker at
acidlabs. One of Australia’s
leading proponents of participatory culture, Web 2.0, Enterprise 2.0
and social networking, he is driven by a need to help people and
organisations to retain, distribute and share knowledge.
He has extensive consulting experience across government and private
enterprise and has expertise in social media and networking,
knowledge management and web strategy.
He has been interviewed by several media outlets including
Australian CIO Magazine, the Australian Financial Review, and the
Australian Financial Review’s podcast, The Scoop
He has also been published in Social Computing Magazine.
Stephen is a life member of
Electronic Frontiers Australia and an
Electronic Frontier Foundation member.
In real life, you could describe him as “husband, Dad, web worker,
rugby nut and Brumbies supporter.”
Keynote Day 2 - Thursday 21 May - 9:45 am
Rich Media slides and video -
Slides only,
on Slideshare
Fergus Hogarth
Fergus
Hogarth is the Manager of Information and Knowledge Management in
the Department for Families and Communities in South Australia.
Fergus has a strong background in online community engagement and
prior to moving to Adelaide in 2006 led an eDemocracy Policy team in
the Queensland Government which was established to oversee the
implementation of an eDemocracy agenda including an internet
broadcast of Queensland Parliament, an ePetitions system and online
consultation between government agencies and the Queensland
community via
the Get involved website.
Fergus has a strong interest in how technology is changing the way
government, business and community operates and especially how it is
being used to share, connect and engage.
Keynote Day 2 - Thursday 21 May - 9:00 am
Rich Media slides and video
Tom Steinberg
Tom
Steinberg is the founder and director of
mySociety, a non-profit, open source organisation that runs many
of the best-known democracy websites in the UK. These include the
Parliamentary transparency website
TheyWorkForYou
and the somewhat self-explanatory
FixMyStreet. mySociety’s missions are to build websites which
give people simple, tangible benefits in the democratic and
community aspects of their lives, and which teach the public and
voluntary sector how they can use technology better to help
citizens. Tom’s role in mySociety is mainly to go to conferences,
come up with ideas for websites, and buy our staff and lovely
volunteers as much food as they can eat.
By trade Tom was a policy analyst and general wonk who mainly cut
his teeth at the
Prime Minister’s Strategy Unit from 2001 to 2003. He grew up in
Oxford, and lives in Whitechapel, East London.
Tom’s
most recent publication is
The Power of Information Review, co-authored with Ed Mayo and
the Strategy Unit, launched in 2007. The Power of Information Review
aimed to help the UK government understand the value it has locked
in datasets, and the help that can be done for citizens by simply
being willing to go into and answer questions in places like
Netmums and
MoneySavingExpert. Following the publication of economic
analysis commissioned by the review, Tom is convinced of the urgent
need for substantial reform in the provision of public sector
information from organisations like the Ordnance Survey
Keynote Day 3 - Friday 22 May - 9:00 am
W. David Stephenson
W.
David Stephenson of
Stephenson Strategies (Medfield, MA, USA) is a
leading Gov. 2.0 (especially transparent government), Web 2.0, and
crisis management strategist and theorist. He focuses on
anti-terror, disaster management and technologies directly involving
the public as full partners in policy and services debate and
delivery.
He consults for several governmental entities on strategies to
increase their transparency and simultaneously increase operating
efficiency.
Stephenson is writing a book, “Democratizing Data,” tentatively
scheduled for publication in July 2009 (O’Reilly Media), on
strategies for using automated structured data feeds to improve
worker efficiency, transparency, and to stimulate mass
collaboration.
David created the “Pandemic Flu Survival Guide” & “Terrorist
Survival” suite of programs putting all information necessary to
prepare for and/or respond to terrorism in easy-to-use data bases
for handheld devices. He did
a series of YouTube videos on smart use
of wireless devices in emergencies: “@21st-century disaster tips you
WON’T hear from officials.”
Keynote Day 3 - Friday 22 May - 3:30 pm
Rich Media slides and video -
Slides only,
on Slideshare
Nathan Torkington
Nathan
Torkington
ran the first web server in New Zealand, chaired the
O'Reilly Open Source Convention
and other O'Reilly conferences for over a decade.
He runs Kiwi Foo Camp, co-wrote the best-selling
Perl Cookbook, and
lives in Leigh where he consults in the Asia-Pacific region on web
and open source technology. He teaches programming to 7 year olds
and isn't afraid to admit it.
Learn more at
nathan.torkington.com.
And, of course, Nathan is on the card at
Webstock 2009
in February.
Keynote Day 3 - Friday 22 May - 4:15 pm
Rich Media slides and video -
Slides only,
on Slideshare |
Conference
Programme
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Day 1 – E-Government Wednesday
20
May 2009 |
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7:30 |
Registration desk opens |
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9:00 - 9:20 |
Welcome:
Mike Pearson, GOVIS President -
MINDesign (PDF
138 KB) |
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9:20 - 9:45 |
KEYNOTE: Hon Dr Richard Worth MP, Minister of Internal
Affairs, Minister for Land Information
-
MINDesign (PDF
138 KB) -
Rich Media slides and video |
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9:45 - 10:30 |
Due to a last minute
cancellation, a video on Participatory Government was shown
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MINDesign (PDF 186 KB) |
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10:30 - 11:00 |
Morning tea |
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Room
1 |
Room 2 |
Room 3
RMAA Stream |
Room 4
GIS Stream |
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11:00 - 11:45 |
State Sector
Interoperability - what is it, how can we do it and why bother?
Stephen Crombie, State Services Commission
Rich Media slides and video |
Risks and Pitfalls of
Online Government
Graeme Crombie, Minter Ellison Rudd Watts
Rich Media slides and video |
User centred government:
the longer term perspective
Evelyn Wareham and Patrick Power, Archives New Zealand
Rich Media slides and video |
Enterprise GIS Deployment
David Swann, Eagle Technology |
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11.45 - 12.30 |
Fostering a Culture of
Innovation in Public Sector
Deryk Whyte, New Zealand Transport Agency and Rumi Shivaz,
Innovation Agent
Rich Media slides and video |
User Centred’ Identity
Management - from standards to deployment
Colin Wallis, State Services Commission
Rich Media slides and video |
Information Management as
Shared Services
Greg Bickerton, TechTonics Group Ltd
Rich Media slides and video |
TED TALKS
Charles Leadbeater: The rise of the amateur professional
(Video, 20")
Clay Shirky: Institutions vs. collaboration (Video, 20")
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1:30 - 2:15 |
Building a Person-Centric
Health System
Brendan Kelly, Ministry of Health |
Publishing government
information for the Web 2.0+ era. Make it open - make it
semantic
Matthew Ross, State Services Commission
Rich Media slides and video |
Designing for the
Enterprise, implications for user centered government
Karen McCrae, Wellington City Council
Rich Media slides and video |
Establishing Shared
Imagery Network for Central and Local Government
Bryce Johnson, Quotable Value Ltd and Matti Seikkula, e-Spatial |
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2:15 - 3:00 |
Working without walls
Mike Pearson, State Services Commission
Rich Media slides and video
Slides only,
on Slideshare |
Enterprise Architecture as
an Enabler of User Centred- Government
Clifton Chan, State Services Commission
Rich Media slides and video |
Using Information Design
to Build Adoption
Sarah Heal, Information Leadership Consulting
Rich Media slides and video |
NZ Transport Agency Video
Viewer
Matti Seikkula, e-Spatial |
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3:00 - 3:30 |
Afternoon tea |
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Please Note:
The details of the programme may be subject to change |
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Day 2 – Service Delivery/GOVT 2.0
Thursday 21
May 2009 |
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Room
1 |
Room 2
User-Centred Design |
Room 3 |
Room 4 |
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11:00 - 11:45 |
Public services through
the eyes of New Zealanders
Vance Kerslake, State Services Commission
Rich Media slides and video |
Convenience is king --
Transforming user-centred government from the industrial age to
the information age
Danny Mollan, State Services Commission
Rich Media slides and video |
Harnessing the benefits of
a passionate community - adopting open source to lift ICT
capability and capacity in NZ
Don Christie, President of the Open Source Society
Rich Media slides and video |
Leaving officialese behind
how New Zealand organisations are taking on the challenge of
plain English
Lynda Harris, Write Group
Rich Media slides and video |
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11.45 - 12.30 |
The Sisyphean Challenge of
Transforming Government
Laurence Millar
Rich Media slides and video
Slides only,
on Slideshare |
Delivering identity
management – lessons learned in the education sector
Jonathan Shennan and Robyn Smits, Ministry of Education
Rich Media slides and video |
Shaping Future
Organisational Success via Performance and Results
Iain Fraser, Project Plus Ltd
Rich Media slides and video |
Organising Your Content:
Tools, Tips, and Lessons Learned
Dave O’Brien and Ruth Brown, Optimal Usability
Rich Media slides and video |
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1:30 - 2:15 |
NZ government on the
Internet: strategy and the online
experience
Sonitha Aniruth, DIA/GTS
Rich Media slides and video |
Web 2.0 enabled through
Open Source
Darren Fowler and Angus MacDonald, Sun Microsystems
Rich Media slides and video |
Managing your projects,
programmes and portfolios via the web
Bruce Aylward and Rob Johnson, Psoda
Slides only,
on Slideshare |
Changing mindsets: How
Statistics New Zealand has redeveloped its audience model
Lauren Wood and Emma Turrell, Statistics New Zealand
Rich Media slides and video |
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2:15 - 3:00 |
Understanding how to
leverage technology to reduce travel costs
Rachel Depree, Gen-i
Rich Media slides and video |
Same time, different
channel
Joanna McLeod, State Services Commission
Rich Media slides and video
Slides only,
on Slideshare |
User-centred government
Fisheries Plans and the New Zealand Fisheries Website
Jonathan Peacey, Ministry of Fisheries
Rich Media slides and video |
User testing your
documents; best practice for your target audience
Anne-Marie Chisnall, Write Group |
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3:00 - 3:30 |
Afternoon tea |
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3:30 - 4:15 |
Taking Public
Participation online - a practical guide to tool selection and
risk management
Matthew Crozier, Bang the Table
Rich Media slides and video
Slides only,
on Slideshare |
User-centred Government in
the UK: Directgov and the User Experience
Emma Martin, Kohia Limited
Rich Media slides and video |
Not just services -
citizens can do policy too!
Simon Wright and John Pennington, Ministry for the Environment
Rich Media slides and video |
TED TALKS
Yochai Benkler: Open-source economics (video, 18")
Jan Chipchase: Our cell phones, ourselves (video, 16")
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4:15 - 5:00 |
Facebook.govt, an engaged,
involved and informed New Zealand
Alexandra Vale and Lulu Pachuau, Provoke Solutions
Rich Media slides and video
Slides only,
on Slideshare |
Giving users a greater
voice -- Our experience with interface design and agile
development
Nicholas Rombel, Statistics New Zealand
Rich Media slides and video |
Secured Content Delivery -
The OCTOPUS platform
Christophe Dhaene, e-BO Enterprises
Rich Media slides and video |
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Please Note:
The details of the programme may be subject to change |
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Day 3 – Rethinking the Organisation
Friday 22 May 2009 |
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7:30 |
Registration desk opens |
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8:45 - 9:00 |
Welcome:
Mike Pearson, GOVIS President |
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9:00 - 9:45 |
KEYNOTE:
Tom
Steinberg, Founder and Director, mySociety, United Kingdom
The top 5 internet priorities for any government as of 2009
- MINDesign
(PDF 169 KB) |
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9:45 - 10:30 |
KEYNOTE:
Elizabeth
Churchill, Principal Research Scientist at Yahoo! Research,
USA
How to design effective communication situations—both face to
face and technologically mediated
-
MINDesign (PDF 172 KB) -
Rich Media slides and video |
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10:30 - 11:00 |
Morning tea |
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Room
1
Information |
Room 2
Technology |
Room 3
People |
Room 4 |
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11:00 - 11:45 |
Work Anywhere Anyhow - the
Agile Desktop
Deannah Templeton, Microsoft
Rich Media slides and video |
Connecting and
communicating into the future with cloud computing
Mike Lott, Gen-i |
Enterprise 2020: The
organisation, but not as we know it
Matthew Lane, State Services Commission
Rich Media slides and video |
It’s
Your Information and These Are Your Services
Keitha Booth and Janet Chambers, State Services Commission
Rich Media slides and video |
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11.45 - 12.30 |
Providing a learner
centered training platform
Nolen Smith and Sue Dark, Flexible Learning Network
Rich Media slides and video |
Getting Your Head In The
Cloud
Scott Wylie, Microsoft
Rich Media slides and video |
Better Together -
Plunket’s plan to create a common communications infrastructure
Alistair Vickers, Royal New Zealand Plunket Society
Rich Media slides and video |
Delivering an
Organization-Wide KM Strategy
Moira Fraser, Parliamentary Service and Grant Margison,
Information Leadership Consultants
Rich Media slides and video |
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1:30 - 2:15 |
Inter-Agency
Collaboration Online
Dan Randow, OnlineGroups.Net
Rich Media slides and video |
Unlocking huge potential
cost savings through hosted services
Richard Suhr, Google |
Department of Labour
experience with an On-line Vision & Values Forum
Olwyn Crutchley and Wilbert Goossens, Department of Labour
Rich Media slides and video |
Experiences implementing
changes to how people access BDM information
Brian Clarke, Department of Internal Affairs |
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2:15 - 3:00 |
Unifying Your Business
Communications
Stephen Isaacs, Microsoft
Rich Media slides and video |
The Ministry of Foreign
Affairs and Trade (MFAT) Delivers Secure Flexibility to Staff
Allan Sainsbury, MFAT and Peter Brockhoff, Citrix Systems
Rich Media slides and video |
A new collaborative
intranet, from start to user-testing, launch and beyond...
Ryan Kennedy, Ministry of Research, Science & Technology
Rich Media slides and video |
Keeping pace? personal
information handling by government today
Marie Shroff , Office of the Privacy Commissioner
Rich Media slides and video |
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3:00 - 3:30 |
Afternoon tea |
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Please Note:
The details of the programme may be subject to change |
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