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Conference Programme

Day 1, Wednesday 24 July 2002
8:00 - 8:45 Registration desk open and coffee available
8:45 - 9:00 Opening – Hon Trevor Mallard.
9:45 - 10:30

MAJOR KEYNOTE: E-government; “Hello, I'm from the government.  I'm here to help....”

The new government portal - what it is really and how will it change public perception of government?  What does this mean for agencies?

Edwin Bruce, E-government Unit, State Services Commission

10:30 - 11:00 Morning tea sponsored by IKNOW
TECHNICAL STREAM
SERVICES STREAM
MANAGEMENT STREAM
11:00 - 11:45

Thin Client: Options: good bad

Discussion Whitepaper on where Server Based Computing works and where it doesn't 

Bryan Gallagher, Gen-I Ltd

What Role Does Customer Relationship Management have in Government?

The improvement of customer service, the better targeting of resources, and the need for more efficient and timely information are continuously driving Public Sector initiatives

Gareth Berry, Cap Gemini Ernst & Young

E-government: @your.service: Service as the core of the e-government programme

E-services project: What does this tell us about government services delivery? How does the work inform the e-government programme and initiatives, and where to next for agencies?

Larry Holmes, E-government Unit, State Services Commission

11.45-12.30
E-government: Interoperability - a real world proposition

How do you move towards interoperability in a technical sense? What are the steps government agencies need to take?

Greg Sloane, E-government Unit, State Services Commission

Public Access to Legislation Project (PAL)

Julia Kennedy, Parliamentary Counsel Office

Holding Hands: The benefits of stakeholder representation in IT projects

The LINZ Landonline project - examines the value of developing close relationships with key stakeholders in the design and build of the $148M IT project.

Barbara Laurenson, LINZ

12:30 – 1:30
Lunch
1:30 – 2:15
Government Agency Dark Fibre Private Network & Information Exchange

Government Information Exchange based in Wellington providing a private network for interoperation and exchange of information.

Hamish MacEwan, CityLink

E-nough? (questioning the proliferation of e-words)

The rush toward e-government seems to be more about getting the words up there, than what the words actually say.

Margaret Austin, Write Consultancy Ltd

Public Trust: Lessons Learnt in developing an e-business Strategy and Implementing Online Service Delivery

Maurice Harry,
Public Trust

Prashanta Mukherjee,
Prashanta dot com


2:15 – 3:00
The Impact of a Nationwide Broadband Network on the Delivery of Government Services

Rapidly changing bandwidth landscape in NZ and guidance as to the impact this will have on the delivery of Government services. Does this represent the final stage of the digital/computer revolution or just the latest fad?

Chris O'Connell, Radar Guidance Ltd

Whose Line is it Anyway?

Supporting word .doc

Without losing sight of the benefits of positive incentives and user-friendly software, the paper looks at the issues surrounding the creation of metadata.

Evelyn Stewart, Gen-I Ltd

eLINZ Programme & Implementation Plan

Debbie Ward, LINZ

 

The original presentation for this time slot was to be:

Strategic Alignment of E-Government in New Zealand

Professor Sid Huff, Victoria University Wellington, and Andrew Kennard, Ernst & Young New Zealand

3:00– 3:30
Afternoon tea
3:30 – 4:15
LDAP at MSD: from a Directory oddity to a core service for 8000 users

Handout

A background on the environment, the selection process and the early implementation of the LDAP environment.

Wayne Pincott, Ministry of Social Development

New Zealand Army E-recruitment: a world first

The New Zealand Army’s world-first integrated e-recruitment system - the process of making an application to join the Army.

Major Mike Shatford, NZ Defence Force

Best Practice in the IT Procurement area

The expose of numerous best practices developed specially for IT Procurement to short circuit tactics of sales people and the basic of these best practices.

John Woolston, Portables Plus

4:15 – 5:00
Enterprise Directories: Addressing the “Integration” Problem

LDAP Directories - why have implementing a directory strategy and realigning one’s organisation around it proven to be non-trivial tasks?

Peter Smeaton, Financial Logic Limited, and

Gary Weatherhead, L’Envol Limited

E-government: Listening to communities to build better services

Consistent themes emerged from divergent groups, both about the functionality of the portal and government service delivery in general.

Adele Dimopoulos, E-government Unit, State Services Commission

Adaptive Architecture for Government

Adaptive IT marks a shift away from products to services and from a reactive organisation to an agile organisation.

Sarah Prentice and Steve Carpenter, Cap Gemini Ernst & Young

DAY 2 Thursday 25 July 2002
8:00 – 8:45
Registration desk open and coffee available
8:45 – 9:00
Welcome and Intro: Mike Pearson, GOVIS vice-president
9:00 – 9:45
KEYNOTE: E-government: Where can e-government take the public sector?

A thought provoking view on the opportunities that lie ahead with catalyst changes in public sector service delivery and public management practice.

Brendan Boyle, E-government Unit, State Services Commission

9:45 – 10:30
E-Local Government

E-Government – What does it mean for local government and what is local government doing about it?

Mike Harte

10:30 – 11:00
Morning tea
TECHNICAL STREAM
SERVICES STREAM
MANAGEMENT STREAM
11:00 – 11:45
Security: Deciding What Really Matters

Security - What is it and what does it mean? What does an organisation have to protect, and what really needs protecting?

Glen McCauley, Deloitte

I think she’s breakin’ up, Cap’n

How documents are currently being used by the public and private industry, and how XML can be used to convert semi-structured documents into actively useful components.

Trish O’Kane, SWIM Ltd

Chief Executives Point of View IT\IM: where is the value to the business?

Brian Pink, Statistics New Zealand

11:45-12:30
Creating Order

Neil Miranda, Ministry of Social Development

Electronic Information Sharing and Communication

A national Lotus Notes domain has reduced administration overhead and informational databases that provide policy documents.

Ken Burt, New Zealand Police

User Competence: the International Standard

Arthur Kebbell, NZCS

12:30 – 1:30
Lunch
1:30 – 2:15
Replacing PABX Telephony Systems with VOIP: implications, observations and opportunities

How VOIP effects communications between the community, the locally elected bodies and the government.

Roger De Salis, Cisco Systems

Empowering Business Users with Actionable Information for Decision Making

Requirements for management to be informed about the business drivers and processes that are operating is becoming increasingly urgent.

Amanda Smith, Cap Gemini Ernst & Young

Where to for me now? For the senior IT\IM\IS manager : the next career step (Panel Discussion)

Bruce Duncan - chair

Joanne Tuffield

Brendan Boyle


2:15 – 3:00
The Government E-procurement Project: what it means for your organisation

An inter-agency project and the potential financial benefits for your agency from participation.

Greg Nicholls, E-government Unit, State Services Commission

The Jody F Millennium Experience: Demonstrating the potential of the Web

MSA Website - effective strategy, planning, infrastructure and management.

Sam Cooke, Maritime Safety Authority

Fraud and Information Security: when things go wrong (and how to prepare)

Fraud or security breach discovered or suspected? Confidential information been inappropriately disclosed?

Daniel Ayers, McCallum Petterson

3:00 -3:30
Afternoon Tea
3:30 – 4:15
FMS2001: designing and implementing the Fisheries Management System

Find out how Deloitte Consulting delivered a cutting-edge custom development project on-time and on-budget.

Andrew Harvey, Deloitte Consulting

To E-merge or Emerge or Just Merge Information Resources

Access information - a client-focused information service to meet the needs of an organisation with staff in NZ and on outlying, remote islands.

Olwyn Crutchley, Department of Conservation: and Judy Owen, Terrace Consulting Limited

Virtual Teams: collaboration across the enterprise

Explore the concept of virtual teaming

See some supporting software in action.

Malcolm Hanson, Gen-I Ltd

4:15 – 5:00
Don’t Paint Yourself into a Corner: keeping your information options open

The IAP data warehouse. How is the data stored? What are the summarisation levels, auditability and verification of data, and data storage techniques?

Clare Somerville and Ron Lovell, Ministry of Social Development

MS Team Services Implementation

Joint Forces Headquarters approached the Single Services and Defence Computer Services Bureau with a requirement for an Intranet framework with an initial 10 intranet sites able to be maintained in a timely fashion by the JHQ’s internal staff.

David Scott, New Zealand Army

PRIVACY: What the IT\IM\IS Manager needs to be aware of for their staff’ sake

AKA: Steaming open your emails

Robert Stevens

DAY 3 Friday 26 July 2002
8:00 – 8:45
Registration desk open and Coffee available
8:45 – 9:00
Welcome and Intro: Mike Pearson, GOVIS vice-president
9:00 – 9:45
KEYNOTE: Tasmanian E-Govt – Rebakah Burton, Department of Premier and Cabinet
9:45 – 10:30
The Implementation of the Hong Kong Government’s ESDLife portal (Case study)

Philip Ng, Director Professional Services, Compaq Computer Ltd , Hong Kong (Sponsored by Compaq, NZ)

10:30 – 11:00
Morning tea
TECHNICAL STREAM
SERVICES STREAM
MANAGEMENT STREAM
11:00 – 11:45
Emerging Technologies of SANs and Virtualised Storage

Mike Russell

Leadspace

flyer

Ian Kemp and Liz Millar, NZ Ministry of Education

Building up IT\IM capacity in the public service … and keeping it there!

(Panel Debate)
11:45-12:30
District Council Outsources Network Security (Case study)

Thames Coromandel District Council realised it was ill equipped to deal with network security so they installed an outsourced extranet, remote access and Internet access solution.

Murray Goodman, esolutions

Content can Make or Break Business-to-Business E-commerce

Carl Mitchell-Turner, PBS Group

The Commerce of Relationships

Conrad McDonnell, McDonnell & Associates

12:30 – 1:30
Lunch
1:30 – 2:15
WEB Services: using XML for Interoperability

See how SOAP and UDDI have combined with XML to provide a complete framework for open, industry standard interoperability across platforms, operating systems, and programming languages.

Ian Morrish, Microsoft NZ Ltd

The ”extra mile” on that 2-way street

A view on how to achieve an excellent partnership with consultants, from the other side of the street.

Kerri Siatiras, SWIM Ltd

Strange Stories, Interesting Facts: 20 years of viewing Public Service computing

Andrew McEwan Mason, BSA Consulting Group, and Jim Higgins, Netedge

2:15 – 3:00
SOAP: the slippery slope of the next generation P2P communications

Along with increased functionality of the internet comes increased opportunity for security breaches. What are the new issues with these technologies? How can they be managed and minimised?

Andrew McClure, Sustema

Promises, Promises: managing customer expectations

The LINZ Landonline project: How do we determine realistic expectations? How do we communicate with the customers before and during the project? Is it better to under promise in the hope that we can “over deliver”?

Terry Jackson, LINZ

Getting Maximum Performance in Your Organisation

Case Study:

Convergence of process & Knowledge.

 

Katherine Corich

3:00 – 3:30
Afternoon Tea
3:30 – 4:15
Gen-I: eGIF

E-Government technical collaboration between government departments - how we do it technically. Government interoperability - how interoperability provides a framework within which IT suppliers can better support and assist.

Paul McTaggart, Gen-I Ltd

Developing a Guideline Compliant Website (Case study)

Website developers face a number of challenges when ensuring government websites are accessible to people using them.

Mark Pascall, 3months.com Ltd, and

Matthew Cruickshank

Technology Paradigm Shifts and Double Exponential Growth

Reviews of transformational societal impacts of relentless technology paradigm shift and double exponential growth in hardware, software and network capability.

Mark Fowler, Catalyst for Change

4:15 – 5:00
Closing Session KEYNOTE: KM - Dave Snowden,
5:30 – late
Mardi Gras and Buzzie Awards with Buffet dinner