GOVIS 2009 User centred government: More than meets the eye
May 20-22 Wellington Town Hall
Use the Conference programme below as an index to the video and slide presentations (presentations are linked from the individual sessions).
Day 1 E-Government
Day 2 Service Delivery/GOVT 2.0
Day 3 Rethinking the Organisation
Keynote Speakers
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| Elizabeth Churchill
Elizabeth Churchill is a Principal Research Scientist at Yahoo! Research, where she manages the research area of Internet Experiences. A psychologist by training, for the past 15 years she has drawn on diverse areas to consider how to design effective communication situations – both face to face and technologically mediated.
Keynote Day 3 - Friday 22 May - 9:45 am
View video (59 minutes)
Stephen Collins
Stephen Collins is the Founder and Chief Troublemaker at acidlabs. One of Australia’s leading proponents of participatory culture, Web 2.0, Enterprise 2.0 and social networking, he is driven by a need to help people and organisations to retain, distribute and share knowledge.
Keynote Day 2 - Thursday 21 May - 9:45 am
View video (48 minutes) - Slides only, on Slideshare
Fergus Hogarth
Fergus Hogarth is the Manager of Information and Knowledge Management in the Department for Families and Communities in South Australia.
Fergus has a strong background in online community engagement and prior to moving to Adelaide in 2006 led an eDemocracy Policy team in the Queensland Government which was established to oversee the implementation of an eDemocracy agenda including an internet broadcast of Queensland Parliament, an ePetitions system and online consultation between government agencies and the Queensland community via the Get involved website.
Keynote Day 2 - Thursday 21 May - 9:00 am
View video (49 minutes)
Tom Steinberg
Tom Steinberg is the founder and director of mySociety, a non-profit, open source organisation that runs many of the best-known democracy websites in the UK. These include the Parliamentary transparency website TheyWorkForYou and the somewhat self-explanatory FixMyStreet. mySociety’s missions are to build websites which give people simple, tangible benefits in the democratic and community aspects of their lives, and which teach the public and voluntary sector how they can use technology better to help citizens. Tom’s role in mySociety is mainly to go to conferences, come up with ideas for websites, and buy our staff and lovely volunteers as much food as they can eat.
By trade Tom was a policy analyst and general wonk who mainly cut his teeth at the Prime Minister’s Strategy Unit from 2001 to 2003. He grew up in Oxford, and lives in Whitechapel, East London
Keynote Day 3 - Friday 22 May - 9:00 am
W. David Stephenson
W. David Stephenson of Stephenson Strategies (Medfield, MA, USA) is a leading Gov. 2.0 (especially transparent government), Web 2.0, and crisis management strategist and theorist. He focuses on anti-terror, disaster management and technologies directly involving the public as full partners in policy and services debate and delivery
Keynote Day 3 - Friday 22 May - 3:30 pm
Slides only, on Slideshare
Nathan Torkington
Nathan Torkington ran the first web server in New Zealand, chaired the O'Reilly Open Source Convention and other O'Reilly conferences for over a decade. He runs Kiwi Foo Camp, co-wrote the best-selling Perl Cookbook, and lives in Leigh where he consults in the Asia-Pacific region on web and open source technology. Learn more at nathan.torkington.com.
Keynote Day 3 - Friday 22 May - 4:15 pm
View video (24 minutes)- Slides only, on Slideshare
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Conference Programme
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Day 1 – E-Government Wednesday 20 May 2009
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9:00 - 9:20
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Welcome: Mike Pearson, GOVIS President
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9:20 - 9:45
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KEYNOTE: Hon Dr Richard Worth MP, Minister of Internal Affairs, Minister for Land Information |
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9:45 - 10:30
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video on Participatory Government |
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10:30 - 11:00
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Morning tea
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Room 1
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Room 2
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Room 3
RMAA Stream
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Room 4
GIS Stream
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11:00 - 11:45
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State Sector Interoperability - what is it, how can we do it and why bother?
Stephen Crombie, State Services Commission
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Risks and Pitfalls of Online Government
Graeme Crombie, Minter Ellison Rudd Watts
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User centred government: the longer term perspective
Evelyn Wareham and Patrick Power, Archives New Zealand
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Enterprise GIS Deployment
David Swann, Eagle Technology |
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11.45 - 12.30
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Fostering a Culture of Innovation in Public Sector
Deryk Whyte, New Zealand Transport Agency and Rumi Shivaz, Innovation Agent
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User Centred’ Identity Management - from standards to deployment
Colin Wallis, State Services Commission
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Information Management as Shared Services
Greg Bickerton, TechTonics Group Ltd
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TED TALKS
Charles Leadbeater:The rise of the amateur professional(Video, 20")
Clay Shirky:Institutions vs. collaboration (Video, 20") |
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1:30 - 2:15
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Building a Person-Centric Health System
Brendan Kelly, Ministry of Health |
Publishing government information for the Web 2.0+ era. Make it open - make it semantic
Matthew Ross, State Services Commission
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Designing for the Enterprise, implications for user centered government
Karen McCrae, Wellington City Council
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Establishing Shared Imagery Network for Central and Local Government
Bryce Johnson, Quotable Value Ltd and Matti Seikkula, e-Spatial |
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2:15 - 3:00
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Working without walls
Mike Pearson, State Services Commission
Slides only, on Slideshare |
Enterprise Architecture as an Enabler of User Centred- Government
Clifton Chan, State Services Commission
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Using Information Design to Build Adoption
Sarah Heal, Information Leadership Consulting
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NZ Transport Agency Video Viewer
Matti Seikkula, e-Spatial |
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3:00 - 3:30
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Afternoon tea
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3:30 - 4:15
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Connecting communities with Smartcard technology
Steve Osborn, Gen-i
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Collateral Damage Brewing inside e-Government?
Elizabeth Eastwood, Intech Solutions and Trish O’Kane, Left Field Solutions
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“So you’ve rolled out your EDRMS - Now What?”
Kerri Siatiris, SWIM Ltd
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Citizens Services Workshop
Jana Lyn-Holly, MinDesign |
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4:15 - 5:00
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How many CIOs does New Zealand need?
Donald Clark, REANNZ Ltd
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The National Broadband Map: Painting our Broadband Landscape
Lewis Melville, State Services Commission
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Join the “dots” revolution
Amy Scott, Red Gumboot Consulting
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Day 2 – Service Delivery/GOVT 2.0 Thursday 21 May 2009
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7:30
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Registration desk opens
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8:45 - 9:00
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Welcome: Mike Pearson, GOVIS President
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9:00 - 9:45
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KEYNOTE: Fergus Hogarth, Manager, Information and Knowledge Management,
Department for Families and Communities, Government of South Australia
From one blog to eDemocracy. A journey too far? View video |
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9:45 - 10:30
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KEYNOTE: Stephen Collins, Founder, acidlabs, Australia
Public engagement. Public empowerment View video - Slides only, on Slideshare |
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10:30 - 11:00
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Morning tea sponsored by Sun Microsystems
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Room 1
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Room 2
User-Centred Design
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Room 3
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Room 4
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11:00 - 11:45
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Public services through the eyes of New Zealanders
Vance Kerslake, State Services Commission
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Convenience is king -- Transforming user-centred government from the industrial age to the information age
Danny Mollan, State Services Commission
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Harnessing the benefits of a passionate community - adopting open source to lift ICT capability and capacity in NZ
Don Christie, President of the Open Source Society
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Leaving officialese behind how New Zealand organisations are taking on the challenge of plain English
Lynda Harris, Write Group
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11.45 - 12.30
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The Sisyphean Challenge of Transforming Government
Laurence Millar
Slides only, on Slideshare |
Delivering identity management – lessons learned in the education sector
Jonathan Shennan and Robyn Smits, Ministry of Education
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Shaping Future Organisational Success via Performance and Results
Iain Fraser, Project Plus Ltd
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Organising Your Content: Tools, Tips, and Lessons Learned
Dave O’Brien and Ruth Brown, Optimal Usability
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1:30 - 2:15
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NZ government on the Internet: strategy and the online experience
Sonitha Aniruth, DIA/GTS
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Web 2.0 enabled through Open Source
Darren Fowler and Angus MacDonald, Sun Microsystems
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Managing your projects, programmes and portfolios via the web
Bruce Aylward and Rob Johnson, Psoda
Slides only, on Slideshare |
Changing mindsets: How Statistics New Zealand has redeveloped its audience model
Lauren Wood and Emma Turrell, Statistics New Zealand
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2:15 - 3:00
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Understanding how to leverage technology to reduce travel costs
Rachel Depree, Gen-i
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Same time, different channel
Joanna McLeod, State Services Commission
Slides only, on Slideshare |
User-centred government Fisheries Plans and the New Zealand Fisheries Website
Jonathan Peacey, Ministry of Fisheries
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User testing your documents; best practice for your target audience
Anne-Marie Chisnall, Write Group |
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3:00 - 3:30
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Afternoon tea
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3:30 - 4:15
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Taking Public Participation online - a practical guide to tool selection and risk management
Matthew Crozier, Bang the Table
Slides only, on Slideshare |
User-centred Government in the UK: Directgov and the User Experience
Emma Martin, Kohia Limited
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Not just services - citizens can do policy too!
Simon Wright and John Pennington, Ministry for the Environment
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TED TALKS
Yochai Benkler: Open-source economics(video, 18")
Jan Chipchase: Our cell phones, ourselves(video, 16") |
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4:15 - 5:00
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Facebook.govt, an engaged, involved and informed New Zealand
Alexandra Vale and Lulu Pachuau, Provoke Solutions
Slides only, on Slideshare |
Giving users a greater voice -- Our experience with interface design and agile development
Nicholas Rombel, Statistics New Zealand
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Secured Content Delivery - The OCTOPUS platform
Christophe Dhaene, e-BO Enterprises
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| Day 3 – Rethinking the Organisation Friday 22 May 2009 |
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8:45 - 9:00
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Welcome: Mike Pearson, GOVIS President
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9:00 - 9:45
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KEYNOTE: Tom Steinberg, Founder and Director, mySociety, United Kingdom
The top 5 internet priorities for any government as of 2009
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9:45 - 10:30
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KEYNOTE: Elizabeth Churchill, Principal Research Scientist at Yahoo! Research, USA
How to design effective communication situations—both face to face and technologically mediated - View video
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10:30 - 11:00
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Morning tea
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Room 1
Information
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Room 2
Technology
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Room 3
People
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Room 4
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11:00 - 11:45
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Work Anywhere Anyhow - the Agile Desktop
Deannah Templeton, Microsoft
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Connecting and communicating into the future with cloud computing
Mike Lott, Gen-i
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Enterprise 2020: The organisation, but not as we know it
Matthew Lane, State Services Commission
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It’s Your Information and These Are Your Services
Keitha Booth and Janet Chambers, State Services Commission
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11.45 - 12.30
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Providing a learner centered training platform
Nolen Smith and Sue Dark, Flexible Learning Network
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Getting Your Head In The Cloud
Scott Wylie, Microsoft
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Better Together - Plunket’s plan to create a common communications infrastructure
Alistair Vickers, Royal New Zealand Plunket Society
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Delivering an Organization-Wide KM Strategy
Moira Fraser, Parliamentary Service and Grant Margison, Information Leadership Consultants
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1:30 - 2:15
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Inter-Agency Collaboration Online
Dan Randow, OnlineGroups.Net
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Unlocking huge potential cost savings through hosted services
Richard Suhr, Google
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Department of Labour experience with an On-line Vision & Values Forum
Olwyn Crutchley and Wilbert Goossens, Department of Labour
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Experiences implementing changes to how people access BDM information
Brian Clarke, Department of Internal Affairs
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2:15 - 3:00
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Unifying Your Business Communications
Stephen Isaacs, Microsoft
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The Ministry of Foreign Affairs and Trade (MFAT) Delivers Secure Flexibility to Staff
Allan Sainsbury, MFAT and Peter Brockhoff, Citrix Systems
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A new collaborative intranet, from start to user-testing, launch and beyond...
Ryan Kennedy, Ministry of Research, Science & Technology
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Keeping pace? personal information handling by government today
Marie Shroff , Office of the Privacy Commissioner
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3:00 - 3:30
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Afternoon tea
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